Privacy Policy
Last Updated: October 23, 2026
This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit kelirionis.com, purchase furniture, interact with our website, or contact our customer service team.
We are committed to handling personal information responsibly and providing clear information about our privacy practices. The personal information we process, the purposes for which we use it, and the rights available to you depend on how you interact with our website and which privacy laws apply to your circumstances.
Please read this Privacy Policy carefully. By using our website, you acknowledge that you have had the opportunity to review this notice. This acknowledgment does not constitute consent to processing where consent is required by law, and it does not waive any privacy rights available to you.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information processed in connection with our website and related shopping and customer service activities, including when you:
- Visit, browse, or interact with kelirionis.com.
- Create or manage an account, where account functionality is available.
- Place an order, make a payment, or request delivery of a product.
- Submit a return, refund, cancellation, or other order-related request.
- Contact us by email, telephone, or another customer service channel we make available.
- Submit feedback, questions, complaints, or other information through our website or customer service channels.
- Interact with cookies or similar technologies used in connection with our website, where applicable.
This policy covers personal information collected directly from you, generated through your interactions with our website, or received from service providers and other sources where permitted by applicable law.
This Privacy Policy does not govern independent third-party websites, services, or applications that we do not control. Those services may have their own privacy policies and practices. We encourage you to review their privacy notices before providing personal information to them.
This policy should be read together with our other applicable website policies, including our Terms of Service, Shipping Policy, and Return & Refund Policy. If a separate privacy notice applies to a specific activity, that notice should be read alongside this policy.
2. Information We Collect
The categories of personal information we collect depend on the features you use, the transactions you complete, and your communications with us. We do not need every category of information described below for every interaction.
2.1. Identity and Contact Information
Depending on your interaction with our website, we may collect your name, email address, telephone number, billing address, shipping address, and other contact details you choose to provide.
Sources: You, your order submissions, and communications with our customer service team.
Purposes: Identifying and contacting you, processing orders, arranging deliveries, responding to inquiries, and handling returns, refunds, and other requests.
2.2. Order and Transaction Information
We may collect information relating to your purchases and transactions, including the products ordered, order number, order date, quantities, purchase amount, delivery details, order status, return requests, refund records, and relevant transaction history.
Sources: Your purchases, website interactions, payment-related records, and communications with us or relevant service providers.
Purposes: Processing orders, managing fulfillment, tracking delivery status, maintaining purchase records, handling returns and refunds, providing customer support, preventing transaction abuse, and meeting applicable recordkeeping obligations.
2.3. Payment Information
When you make a purchase, payment-related information may be processed to complete the transaction. Depending on the payment method and the systems involved, this may include transaction identifiers, payment status, payment method details, and information needed to verify or reconcile a transaction.
Payment information may be collected or processed by the relevant payment service provider. We do not represent that we independently store complete payment card numbers, card security codes, or other full payment credentials. The information collected and retained depends on the payment method and the actual payment processing arrangements.
Sources: You, the checkout process, and the relevant payment service provider.
Purposes: Processing payments, confirming transactions, issuing refunds, reconciling orders, preventing fraud, and resolving payment disputes.
2.4. Device and Technical Information
When you access our website, certain technical information may be collected automatically as part of ordinary website operation. Depending on the technologies used, this may include your IP address, browser type, operating system, device type, language settings, and technical identifiers.
Sources: Your browser or device and the website technologies involved in delivering the service.
Purposes: Making the website available, maintaining technical functionality, diagnosing errors, protecting website security, detecting suspicious activity, and improving performance.
2.5. Website Usage Information
Depending on the website functionality and technologies deployed, we may collect information about how you interact with our website, such as pages viewed, links clicked, referral pages, access times, navigation activity, and interactions with shopping or checkout features.
Sources: Your website interactions and, where applicable, analytics or similar technologies.
Purposes: Understanding website performance, diagnosing technical problems, improving navigation, evaluating the usability of shopping features, and assessing the effectiveness of website content.
Analytics or advertising-related collection will occur only where the relevant technologies are used and their deployment is permitted by applicable law.
2.6. Customer Support and Communications Information
When you contact us, we may collect the information you include in your message or provide during the conversation, including your name, contact details, order number, inquiry, feedback, complaint, photographs, supporting documents, and relevant correspondence.
Sources: You and the customer service channels through which you communicate with us.
Purposes: Responding to inquiries, investigating order issues, resolving complaints, processing return and refund requests, maintaining relevant support records, and improving customer service.
Please avoid including unnecessary sensitive personal information in your communications.
2.7. Cookies and Similar Technology Information
Where cookies, pixels, local storage, or similar technologies are used, they may collect or store information associated with your browser, device, preferences, website session, or interactions with website content.
The specific information involved depends on the technologies actually deployed and your privacy preferences.
Sources: Your browser or device and the relevant website technologies.
Purposes: Maintaining essential website functions, remembering preferences, understanding website usage, and, where applicable, supporting authorized advertising or measurement activities.
Additional details about cookies and your available choices are provided in Section 4.
2.8. Information We Do Not Intentionally Request for Ordinary Shopping
Our ordinary furniture shopping and customer service activities do not require you to provide information such as biometric identifiers, health information, or precise geolocation data.
We do not describe these categories as routinely collected through ordinary shopping interactions. If a particular feature or activity requires the collection of additional information, the applicable notice and consent requirements will be addressed as required by law.
3. How We Use Personal Information
We use personal information for specific purposes connected to website operation, order fulfillment, customer support, security, and applicable legal obligations.
| Purpose | Examples of Use |
|---|---|
| Order processing | Confirming purchases, maintaining order records, and managing order status. |
| Payments and refunds | Processing transactions, reconciling payments, and issuing approved refunds. |
| Shipping and fulfillment | Arranging delivery and communicating relevant shipping information. |
| Customer service | Responding to questions, reviewing complaints, and resolving order-related issues. |
| Account and website functionality | Supporting available account features and maintaining necessary website functions. |
| Security and fraud prevention | Detecting suspicious activity, investigating potential abuse, and protecting transactions. |
| Website maintenance and improvement | Diagnosing errors, monitoring performance, and improving website usability where appropriate. |
| Service communications | Sending order confirmations, shipping updates, refund notifications, and necessary account or security messages. |
| Marketing | Sending promotional communications where permitted by law and, when required, with appropriate consent. |
| Legal compliance | Meeting applicable legal obligations, maintaining required records, responding to lawful requests, and resolving disputes. |
We use personal information only for purposes that are reasonably related to the circumstances in which it was collected, compatible with applicable law, or otherwise permitted by law.
We do not treat this list as authorization to use personal information for unrelated or undisclosed purposes. If we intend to use information for a materially different purpose, we will provide additional notice or obtain consent where required.
Marketing Communications
If we send promotional emails or other marketing communications, we will do so in accordance with applicable law and any required consent or authorization.
You may opt out of marketing emails by using an unsubscribe mechanism included in the message, where available, or by contacting us at client@kelirionis.com.
Opting out of marketing communications will not prevent us from sending non-promotional messages necessary to complete an order, process a refund, address a security issue, or provide another requested service.
4. Cookies and Similar Technologies
Cookies are small data files that a website may store on your browser or device. Similar technologies, including pixels and local storage, may also be used to support website functions or collect information about website interactions.
The cookies and similar technologies used on kelirionis.com depend on the website configuration and the services actually deployed. The categories below describe their possible purposes and do not, by themselves, confirm that every category is currently in use.
4.1. Categories of Cookies
Strictly Necessary Cookies
These technologies support functions essential to operating the website, such as maintaining a shopping session, preserving cart contents, enabling checkout, and supporting security.
Where these technologies are strictly necessary to provide a service you have requested, they may be used without consent where permitted by applicable law. We will not treat nonessential tracking as strictly necessary merely because it is useful for our business.
Functional Cookies
These technologies may remember preferences or settings and help provide a more consistent browsing experience. Where required, we will obtain your consent before using them.
Analytics Cookies
These technologies may help measure website traffic, understand page usage, identify technical issues, and evaluate website performance.
We will use analytics technologies subject to applicable notice, consent, and other legal requirements. If consent is required, these technologies will not be activated before valid consent is obtained.
Advertising Cookies
Where advertising technologies are used, they may help measure advertising effectiveness, support advertising delivery, or track interactions across websites or services.
We will provide the disclosures and choices required by applicable law before engaging in advertising-related tracking that requires consent or an opt-out mechanism. This policy does not assert that cross-site advertising tracking is currently active.
4.2. Consent and Cookie Preferences
Where applicable law requires consent for nonessential cookies or similar technologies, we will seek valid consent before activating those technologies.
Continuing to browse the website, viewing a page, or taking no action will not, by itself, be treated as valid consent where affirmative consent is required.
Where required, users will be provided with a clear and accessible way to accept or reject nonessential technologies and manage or withdraw their choices. Essential functions will be distinguished from optional technologies.
Withdrawing consent does not affect the lawfulness of processing that occurred before withdrawal.
Cookie preferences are separate from acknowledgment of this Privacy Policy. Reviewing or acknowledging this policy does not, by itself, constitute consent to optional tracking.
The availability of a cookie preference interface depends on the website's actual configuration. Before publication, we must ensure that any stated preference-management functionality is available and works as described.
4.3. Browser Settings
Most browsers allow you to view, block, or delete cookies through their settings. You may also be able to configure your browser to restrict certain cookies.
Blocking or deleting some cookies may affect shopping cart functionality, checkout, saved preferences, or other website features.
Browser-level controls may not prevent every form of tracking. Where applicable law requires recognition of a supported opt-out preference signal, we will honor that signal as required by law.
5. How We Share Personal Information
We may disclose personal information to third parties when reasonably necessary to provide requested services, operate the website, fulfill orders, protect legitimate interests, or comply with applicable law.
The categories of recipients depend on the services actually used and the circumstances of the transaction.
5.1. Payment Processors
Payment service providers may receive information necessary to process transactions, verify payment status, prevent fraud, or complete refunds.
Their processing of personal information is subject to their own applicable terms and privacy notices.
5.2. Shipping and Fulfillment Providers
Delivery, warehousing, and fulfillment providers may receive information such as your name, delivery address, telephone number, order details, and other information necessary to prepare and deliver your purchase.
We limit such disclosures to information reasonably needed for the relevant fulfillment activity.
5.3. Website Hosting and Technical Service Providers
Website hosting, maintenance, security, and technical support providers may process certain information when providing services necessary to operate, maintain, and protect the website.
5.4. Customer Support Providers
Where external support services are used, those providers may access information reasonably necessary to help respond to inquiries, investigate issues, or manage customer communications.
5.5. Analytics and Advertising Providers
If analytics or advertising services are used, relevant providers may receive technical identifiers, website usage information, or other information associated with their services.
Any such sharing will be subject to the applicable privacy disclosures, consent requirements, contractual restrictions, and legal obligations.
Where applicable law defines certain advertising-related disclosures as a sale, sharing, or processing for targeted advertising, we will provide the required disclosures and opt-out rights based on our actual practices.
5.6. Legal and Regulatory Authorities
We may disclose personal information where reasonably necessary to comply with applicable law, respond to valid legal process, protect rights and safety, investigate suspected fraud, or establish, exercise, or defend legal claims.
We will assess such disclosures in accordance with applicable legal requirements.
5.7. Business Transaction Counterparties
If an actual or proposed merger, restructuring, financing, asset transfer, or similar business transaction occurs, relevant information may be disclosed to parties involved in that transaction, subject to applicable law and appropriate confidentiality or other safeguards where required.
5.8. Other Disclosures
We may disclose information in other circumstances when you direct us to do so, provide valid consent where required, or when the disclosure is otherwise permitted by applicable law.
5.9. Restrictions and Transparency
We do not treat the categories above as confirmation that every type of recipient is currently engaged by us.
We will disclose personal information only as appropriate for the relevant purpose and subject to applicable legal requirements. Where required, we will use appropriate contractual, confidentiality, and security measures.
Whether a particular disclosure constitutes a sale, sharing, targeted advertising, or another regulated activity depends on the actual processing arrangement and applicable law. We will not characterize those activities without considering the relevant facts.
6. Data Storage, Retention, Security, and International Transfers
6.1. Data Storage and Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including providing services, completing transactions, maintaining appropriate business records, complying with legal obligations, resolving disputes, and protecting legitimate interests.
Different categories of information may require different retention periods. For example, order and transaction records may need to be retained for accounting, tax, consumer protection, or dispute-resolution purposes, while certain technical or support information may be needed for a different period.
Retention periods depend on the nature of the information, the purpose of processing, applicable legal requirements, and the circumstances of the relevant activity.
When personal information is no longer needed and no legal or other permitted reason requires its retention, we will take appropriate steps to delete, anonymize, or otherwise dispose of it in accordance with applicable law.
We do not promise a single fixed retention period for all personal information.
6.2. Data Security
We use reasonable technical and organizational measures appropriate to the nature of the personal information and the risks associated with its processing.
These measures are intended to help protect information against unauthorized access, disclosure, alteration, loss, or misuse.
No website, transmission method, or storage system can be guaranteed to be completely secure. We therefore cannot promise absolute security.
If a security incident involving personal information occurs, we will assess and respond to it in accordance with applicable legal requirements, including any applicable notification obligations.
6.3. International Data Transfers
Our contact mailing address is in Japan, and our website serves customers in the United States. Depending on the actual service providers, technical arrangements, and business operations involved, personal information may be accessed or processed in jurisdictions other than the place where you reside.
The actual countries in which information is stored or accessed depend on our operational arrangements and the providers we use.
Where applicable law restricts international transfers of personal information, we will implement the transfer mechanisms and safeguards required for the relevant transfer.
If the GDPR applies to a transfer, we will assess the applicable requirements and use an appropriate legal transfer mechanism where required. This may include an applicable adequacy decision or appropriate safeguards, depending on the circumstances.
Nothing in this section represents that a specific transfer mechanism, certification, or adequacy arrangement is currently in place unless confirmed by the relevant facts.
7. Your Privacy Rights
Your privacy rights depend on your place of residence, the nature of the information involved, the processing activity, and the laws that apply.
Depending on those circumstances, you may have some or all of the rights described below. These rights are subject to applicable legal conditions, exceptions, and limitations.
7.1. Right to Know and Access
Where provided by applicable law, you may request confirmation of whether we process your personal information and request access to that information or a copy of it.
Certain laws also provide rights to information about the categories of personal information collected, the purposes of processing, the categories of recipients, and other relevant details.
7.2. Right to Correction or Rectification
You may request correction of personal information that is inaccurate, incomplete, or otherwise requires correction under applicable law.
If you have an account and can update information directly, you may use the available account settings. You may also contact us if assistance is needed.
7.3. Right to Deletion or Erasure
Where applicable law provides this right, you may request deletion of personal information.
We may need to retain certain information where permitted or required by law, such as information necessary to complete a transaction, maintain required records, comply with legal obligations, prevent fraud, resolve disputes, or establish or defend legal claims.
If an exception applies, we will handle the request in accordance with the applicable legal requirements and explain the outcome where required.
7.4. Right to Restrict Processing
If the GDPR applies, you may request restriction of processing in circumstances specified by the GDPR, such as certain cases involving disputed accuracy, unlawful processing, or the need to retain information for legal claims.
A restriction request does not automatically require permanent deletion of the information. Where processing is restricted, we will comply with the applicable GDPR requirements concerning any permitted further processing.
7.5. Right to Object
Where the GDPR or another applicable law provides this right, you may object to certain processing activities on grounds relating to your particular situation.
If your personal information is processed for direct marketing and the GDPR applies, you have the right to object to that processing, including related profiling to the extent provided by the GDPR. After a valid objection to direct marketing, we will stop processing your personal information for that purpose as required by law.
For other processing activities, the consequences of an objection depend on the applicable legal conditions and any lawful grounds for continuing the processing.
7.6. Right to Data Portability
Where the GDPR applies and its conditions are met, you may have the right to receive personal information you have provided to us in a structured, commonly used, machine-readable format.
Where required by the GDPR, you may also request transmission of that information to another controller if the applicable conditions are satisfied.
This right generally applies to processing based on consent or contract that is carried out by automated means, subject to the GDPR's requirements. It does not automatically apply to every category of information or every processing activity.
7.7. Right to Withdraw Consent
Where processing is based on your consent, you may withdraw that consent at any time using the applicable consent-management method or by contacting us.
Withdrawal does not affect the lawfulness of processing conducted before the withdrawal. It also does not affect processing that has a separate valid legal basis, where permitted by law.
7.8. Right to Opt Out of Sale, Sharing, or Targeted Advertising
Certain U.S. state privacy laws provide consumers with rights to opt out of the sale of personal information, sharing for cross-context behavioral advertising, or processing for targeted advertising.
Whether these rights apply depends on the law governing your request and our actual processing activities.
If we engage in an activity covered by an applicable opt-out right, we will provide the required notice and an effective method for exercising that right. We will also honor applicable recognized opt-out preference signals where required by law.
We do not represent that a particular sale, sharing, or targeted advertising activity is occurring merely because this policy describes the rights that may apply.
7.9. Right to Limit Certain Uses of Sensitive Personal Information
Where applicable law provides this right and the relevant processing is subject to it, you may have the right to limit certain uses and disclosures of sensitive personal information.
The availability and scope of this right depend on the applicable legal definition, the actual information processed, and any relevant statutory exceptions.
7.10. Right to Non-Discrimination
Where required by applicable law, we will not unlawfully discriminate against you for exercising your privacy rights.
Depending on the applicable law, prohibited conduct may include unlawfully denying goods or services, charging a different price, or providing a different level or quality of service because you exercised a protected privacy right.
This does not prevent differences in service that are lawfully permitted under applicable law.
7.11. Right to Appeal
Certain U.S. state privacy laws provide a right to appeal when a request to exercise a privacy right is denied.
If that right applies to you, you may submit an appeal by emailing client@kelirionis.com with the subject line Privacy Rights Appeal. Please identify the request you wish to appeal and provide any relevant reference information.
We will review the appeal and respond within the time required by applicable law. If the denial is upheld and applicable law requires further information, we will explain the available options, which may include contacting the relevant state attorney general or other designated authority.
This procedure applies only where a legal appeal right exists; it does not create an appeal requirement in jurisdictions where none applies.
7.12. Other Applicable Rights
Depending on your jurisdiction, additional rights may apply, including rights relating to automated decision-making, certain types of sensitive information, or specific disclosures.
We will assess requests under the laws applicable to the relevant processing activity.
8. How to Exercise Your Privacy Rights
You may submit a privacy request by emailing client@kelirionis.com. Email is our preferred contact method for privacy-related requests.
To help us process your request, please include, where applicable:
-
Your name and a contact method for our response.
-
The type of request you are making, such as access, correction, deletion, restriction, objection, consent withdrawal, or an applicable opt-out request.
-
Relevant account or order information, if needed to identify the information involved.
-
A description of the personal information or processing activity concerned, to the extent reasonably available.
Please do not include full payment card details, passwords, or unnecessary sensitive personal information in your request.
Identity Verification
Where permitted by applicable law and reasonably necessary to protect your information, we may request additional information to verify your identity or authority to submit the request.
We will seek only information reasonably necessary for verification and will handle any additional information in accordance with applicable law.
If we cannot verify a request using the information available, we may ask for further information where legally permitted or explain why we cannot complete the request.
Authorized Agents
Where applicable law permits a request to be submitted through an authorized agent, we will follow the relevant legal requirements for authorization and verification.
We will not require a particular authorization form unless the requirement is supported by applicable law or is otherwise reasonably necessary and legally permitted.
Request Review and Response
We will review each request and respond within the period required by applicable law. Where the law permits an extension and an extension is necessary, we will provide notice and any required explanation within the applicable timeframe.
We may decline or limit a request where a lawful exception applies. If we cannot fulfill a request in whole or in part, we will explain the decision and available next steps to the extent required by law.
We do not guarantee that every request can be completed or that every request will receive the same response, because legal rights and exceptions vary by jurisdiction and processing activity.
9. Legal Bases for Processing Under the GDPR
This section applies only where the European Union General Data Protection Regulation (GDPR) applies to the relevant processing activity.
When the GDPR applies, we will process personal data on an appropriate legal basis. The legal basis depends on the purpose of the processing and the circumstances involved.
9.1. Consent
We may rely on your consent where you have freely and validly consented to a specific processing purpose.
Where consent is required, we will seek it before carrying out the relevant processing. You may withdraw consent at any time, and withdrawal will not affect the lawfulness of processing conducted before withdrawal.
9.2. Contractual Necessity
We may process personal data when necessary to perform a contract with you or to take steps at your request before entering into a contract.
Depending on the transaction, this may include processing information needed to accept and fulfill an order, arrange delivery, handle payment, or administer a return or refund.
Processing is based on contractual necessity only where the relevant information is objectively necessary for the contract or requested pre-contractual steps.
9.3. Legal Obligation
We may process personal data when necessary to comply with a legal obligation that applies to us, such as a legally required recordkeeping or regulatory obligation.
9.4. Legitimate Interests
Where permitted by the GDPR, we may rely on legitimate interests for processing that is necessary for a legitimate purpose pursued by us or a third party, provided that the applicable balancing requirements are satisfied and the interests or fundamental rights and freedoms of the data subject do not override those interests.
Depending on the circumstances, possible purposes may include website security, fraud prevention, technical troubleshooting, and defending legal claims.
We will not rely on legitimate interests as a blanket legal basis for every activity. Where required, we will assess the specific purpose, necessity, potential impact on individuals, and applicable objection rights.
9.5. Vital Interests or Public Task
These legal bases will be relied upon only where the circumstances meet the specific conditions established by the GDPR. They are not general legal bases for ordinary furniture sales or routine customer service.
9.6. Information Required to Complete a Transaction
Where the GDPR applies, we will explain when providing particular personal data is necessary to enter into or perform a contract, comply with a legal obligation, or complete a requested transaction.
If information is genuinely necessary for a particular purpose, failure to provide it may mean that we cannot complete the relevant order, payment, delivery, or requested service. We will assess this based on the specific information and purpose involved rather than treating all requested information as mandatory.
10. U.S. Privacy Laws
We handle personal information in accordance with applicable U.S. federal and state privacy, consumer protection, data security, and breach notification laws.
The specific legal requirements that apply depend on factors such as the nature and scale of our activities, the categories of information processed, the locations of relevant consumers, and the statutory scope of each law.
10.1. California Residents
The California Consumer Privacy Act, as amended by the California Privacy Rights Act (CCPA/CPRA), provides qualifying California residents with certain privacy rights, subject to its definitions, thresholds, exceptions, and other requirements.
Where the law applies to our processing, those rights may include the right to know or access personal information, request deletion or correction, receive information about relevant collection and disclosure practices, and opt out of certain sales or sharing of personal information.
The law may also provide rights concerning sensitive personal information, automated decision-making, and other processing activities, depending on the circumstances and applicable requirements.
California residents may submit requests through the procedure described in Section 8. If an opt-out right applies to a processing activity we actually engage in, we will provide the required opt-out method and honor applicable recognized preference signals as required by law.
We do not claim that every provision of the CCPA/CPRA applies to every business or every processing activity. The applicability of particular obligations must be assessed against the relevant statutory requirements.
For information from the California Privacy Protection Agency, visit:
For privacy complaints, the California Privacy Protection Agency provides an official complaint form at:
https://cppa.ca.gov/webapplications/complaint
10.2. Residents of Other U.S. States
Other states have enacted privacy laws that may provide rights to access, correct, delete, obtain copies of, or opt out of certain processing of personal information.
Some laws also establish requirements relating to sensitive data, targeted advertising, profiling, appeals, or authorized agents.
Where an applicable state law grants you a right concerning our processing activities, you may submit a request using the contact procedure in Section 8. We will review the request under the law that applies to your circumstances and respond within the required timeframe.
The existence of a state privacy law does not automatically mean that every provision applies to every website. We will assess applicable requirements based on the relevant law and actual processing activities.
10.3. Federal Privacy and Consumer Protection Requirements
Depending on the circumstances, federal laws and regulations may impose requirements concerning consumer protection, the security of personal information, children's privacy, electronic communications, or other specific activities.
We will comply with federal requirements applicable to our activities. This policy does not represent that a particular federal statute applies to every aspect of our operations or that compliance with this policy alone establishes compliance with every applicable law.
11. Right to Lodge a Complaint with a Data Protection Supervisory Authority
If the GDPR applies to your personal data, you have the right to lodge a complaint with a competent data protection supervisory authority if you believe that the processing of your personal data infringes the GDPR.
You may generally submit a complaint to a supervisory authority in the European Union or European Economic Area in the country where you habitually reside, work, or where the alleged infringement occurred, subject to the applicable rules on jurisdiction and competence.
You can find official information about national data protection authorities and complaint channels through the European Data Protection Board:
European Data Protection Board — File a Complaint
https://www.edpb.europa.eu/contact/file-complaint_en
The competent authority depends on your circumstances and the processing activity concerned. We do not designate a single supervisory authority as the exclusive complaint authority for all individuals.
The European Data Protection Board itself does not handle individual complaints; complaints are submitted to the relevant national supervisory authority.
If you are located in the United States, you may also have the right to submit a privacy complaint to a relevant state attorney general, state privacy regulator, or other competent authority where provided by applicable law.
For California privacy complaints, you may consult the California Privacy Protection Agency's complaint process:
https://cppa.ca.gov/webapplications/complaint
Submitting a complaint to a supervisory authority does not prevent you from seeking other administrative or judicial remedies available under applicable law.
12. Children's Privacy
Our website is intended for ordinary furniture shopping and related customer service, rather than being specifically designed as a service for children.
We do not intentionally request personal information from children for ordinary shopping purposes where doing so is unnecessary.
The Children's Online Privacy Protection Act (COPPA) and other children's privacy requirements may apply depending on the nature of a website or service, the audience it targets, the information collected, and other legal conditions.
If we become aware that personal information has been collected in circumstances requiring parental consent or other protective measures, we will assess the situation and take appropriate steps as required by applicable law.
Where a law requires parental notice, verifiable parental consent, deletion, or other action, we will follow the applicable requirements. Nothing in this policy excludes any legal obligation that may apply to information concerning children.
Parents or guardians who have questions about personal information relating to a child may contact us at client@kelirionis.com.
For official U.S. guidance about children's online privacy, visit the Federal Trade Commission:
https://www.ftc.gov/business-guidance/privacy-security/childrens-privacy
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, business operations, privacy practices, service arrangements, or applicable legal requirements.
When we make changes, we will publish the revised policy on kelirionis.com and update the “Last Updated” date to identify the version currently in effect.
We encourage you to review this page periodically so that you remain informed about our privacy practices.
If a material change requires additional notice or consent under applicable law, we will provide the required notice or obtain consent before implementing the relevant change where required.
Posting a revised policy does not, by itself, replace consent where consent is legally required. The effect of a change on previously collected information will depend on the nature of the change and the applicable legal requirements.
14. Contact Us
If you have questions about this Privacy Policy or wish to exercise a privacy right, please contact us using the information below.
Email: client@kelirionis.com
Phone: +81 3-4826-7319
Mailing Address:
2-33-2 KAMEARI, ELEGANCE PARK 302
KATSUSHIKA-KU, TOKYO 125-0061
JAPAN
Customer Service Hours:
Monday–Friday, 09:00–12:00 and 13:30–18:30.
We recommend submitting privacy questions and requests by email. Please identify the nature of your request and provide only the information reasonably necessary for us to locate the relevant records and respond.
For requests involving access, correction, deletion, restriction of processing, objection, consent withdrawal, applicable opt-out rights, or other privacy matters, please use the procedures described in Section 8.
We will review your inquiry and respond in accordance with applicable law.