Payment Methods
We offer several payment methods for your convenience when shopping at kelirionis.com. You can review the available options during checkout and select a supported payment method to complete your order.
Accepted Payment Methods
We accept the following payment methods:
- American Express
- Diners Club
- Discover
- Mastercard
- Visa
- JCB
Payment approval may depend on the status of your card, your card issuer, and any required transaction verification. Availability and successful processing are not guaranteed for every card or transaction.
How to Complete Your Payment
To complete your payment, follow these general steps:
- Browse our furniture products and add your selected items to your shopping cart.
- Proceed to checkout and review your order details and shipping information.
- Select an available payment method displayed on the checkout page.
- Enter the required payment information as instructed.
- Review your information and follow the on-screen instructions to submit your payment and check the payment result.
Please review your order details carefully before submitting your order. Payment submission, payment approval, and order confirmation are separate steps, so refer to the information displayed during checkout for your transaction status.
Payment Issues
If your payment is declined or you cannot complete checkout, consider the following steps:
- Check that your payment information is accurate.
- Confirm that your card is valid and available for the transaction.
- Contact your card issuer if you need assistance with payment authorization or verification.
- If the issue continues, try another supported payment method shown at checkout, if available, or contact us for assistance.
For your protection, do not send your full payment card number, card security code, password, or other sensitive payment credentials by email or phone.
Payment Security and Privacy
When making a purchase, enter your payment information only through the website's checkout process and take care to protect your payment credentials.
For information about how personal information is handled, please review our Privacy Policy. We recommend keeping your devices and accounts secure and avoiding the disclosure of sensitive payment information through unsolicited messages or unverified channels.
Refunds and Order Cancellations
If you have questions about a refund or wish to cancel an order, please refer to our existing policies for the applicable requirements and procedures:
- Return & Refund Policy: For information about returns and refunds.
- Order Cancellation Policy: For information about requesting an order cancellation.
Payment approval, cancellation approval, refund initiation, and the posting of refunded funds are separate steps. A refund's timing may depend on the relevant payment provider or financial institution. Please refer to the applicable policy for further details.
Questions About Payments
If you have questions about accepted payment methods or the payment status of an order, please contact us using the details below.
Website Name: Kelirionis
Website: kelirionis.com
Email: client@kelirionis.com
Phone: +81 3-4826-7319
Mailing Address:
2-33-2 KAMEARI, ELEGANCE PARK 302, KATSUSHIKA-KU, TOKYO 125-0061, JAPAN
Customer Service Hours: Monday–Friday, 09:00–12:00 and 13:30–18:30
When contacting us about a payment, please include your order number and relevant transaction details where appropriate. Do not provide your full payment card number or card security code.
Thank you for shopping with us. If you need assistance with a payment, please contact us using the information above.